3-Year Warranty

  • Coverage: The warranty covers defects in materials and workmanship.
  • Exclusions: It does not cover damage caused by accidents, misuse, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over time.
  • Proof of Purchase: A valid proof of purchase from ride509.com (we can help you find that!) or from one of our Authorized dealers is required to claim the warranty



How to Claim

  • US Customers: You can start your warranty claim by Submitting A Support Ticket
  • Canadian Customers: Claims are handled by Mountain Sports Distribution to avoid taxes or duties



For more detailed information, you can visit the 509 Warranty Page - https://ride509.com/pages/warranty



3 Year Warranty

3 year warranty against materials and workmanship. Proof of purchase is needed. Warranty does not cover accidents or abuse (snags, tears, burns, etc.), misuse (exposure to gas, oil, chemicals, burns, etc.), improper care of the garment (UV exposure, storing wet), not following outerwear care and washing instructions, or normal wear and tear.

INCLUDES:

Helmets*
Outerwear
Jerseys
Pants

Gloves
Boots
Goggles**
Luggage

* Excludes helmets purchased before January 2023

** Excludes goggle lenses


https://ride509.com/pages/warranty