509 Customer Service

Your account 0

Additional help 1

• What if my question is not answered here?

Ignite Instructions 2

• Ignite User Manual
• Delta Wiring Instructions

Base Layers 3

• What are the benefits of merino wool?
• What layering position do you suggest for your base layers?
• Size Chart?

Footwear 4

• Can I buy replacement parts for the boots?
• Half sizing on boots?
• Warranty?
• Size Chart?

Gloves 7

• What is speedcinch?
• What is Top Grain Goat Leather?
• What conditions do you suggest for each glove?
• What is hipora membrane lining?
• What is Clarino palm material?

View all 7

Balaclavas 3

• What is your sizing on your Balaclava?
• What is your warranty on your balaclava?
• Do you suggest using the breath box in the helmet with the balaclava?

Protection 2

• Is your armor made by Tekvest?
• Can the Backcountry TekVest™ Pack be used without a Tekvest?

Jerseys 1

• What is your warranty on jerseys?

Sunglasses 3

• What is the TR90 Frame?
• What is the warranty on your sunglasses?
• Do you make a hard case for sunglasses?

Casual Wear 2

• What is the warranty on your casual wear?
• Size Chart?

Headwear 1

• What is the warranty on your headwear?

Helmets 17

• Are your helmets DOT/ECE/Snell Rated?
• What is the Fidlock system, and is it replaceable or can it be retrofitted?
• Replacement parts for helmets?
• I crashed how can I tell if my helmet needs replaced?
• What color drop down comes in my delta?

View all 17

Outerwear 9

• What repairs can be done on the outerwear?
• What is DWR?
• What is 10k/10k or 20k/20K?
• What is YKK?
• Warranty?

View all 9

Accessories 2

• Do you cover lost GoPro's?
• Can the Arctic cold weather chin curtain be used in "X" helmet?

Goggles-Lenses-Accessories 10

• What is a Fuzion Lens?
• What is a tear off?
• What is an Ignite goggle?
• What is the difference with the XL goggle?
• What is the warranty on my Goggles?

View all 10

Sponsorship 1

• How do I get sponsored by 509?

Warranty 2

• Polaris by 509 warranty?
• What is the 'lifetime' or 'lifespan' of a product?

Alterations, Repairs and Customization 3

• How do I identify my 509 product?
• Do you perform alterations?
• Can you make custom helmets/goggles?

FIT GUARANTEE 1

• FIT GUARANTEE

Your order 1

• How can I get some 509 stickers?

Shipping and Returns 4

• How long will the delivery take?
• I need a copy of my invoice for my order. How do I go about with it?
• When am I responsible for shipping?
• Do you ship outside North America?

Billing 1

• Currencies shown on ride509.com?

Gifts 1

• How to use promo code or gift card?

Coupons 0

Getting Started 0

Dealers 3

• How can I find my local 509 dealer?
• Where can I find 509 products outside N. America?
• How do I become a 509 dealer?