509 Customer Service

For BOA boots, replacement parts can be purchsed here: https://www.boafit.com/en-us/support/spare-parts for any other 509 boot, please contact customer ser...

Our boots are not sold in half sizes, however our boots do include an in sole that can bring down the size approximately a half size.

All 509 boots and footwear are covered by a ONE year limited warranty against manufacturing defects, and material defects. BOA system is covered by BOA and...

These generally fit true to size. The Velo Raids also come with half size inserts