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(877) 743-3509
Knowledge base
Getting started with us
Your account
0
Additional help
1
What if my question is not answered here?
Instructions
Ignite Instructions
2
Ignite User Manual
Delta Wiring Instructions
FAQs
Base Layers
3
What are the benefits of merino wool?
What layering position do you suggest for your base layers?
Size Chart?
Footwear
4
Can I buy replacement parts for the boots?
Half sizing on boots?
Warranty?
Size Chart?
Gloves
7
What is speedcinch?
What is Top Grain Goat Leather?
What conditions do you suggest for each glove?
What is hipora membrane lining?
What is Clarino palm material?
View all 7
Balaclavas
3
What is your sizing on your Balaclava?
What is your warranty on your balaclava?
Do you suggest using the breath box in the helmet with the balaclava?
Protection
2
Is your armor made by Tekvest?
Can the Backcountry TekVest™ Pack be used without a Tekvest?
Jerseys
1
What is your warranty on jerseys?
Sunglasses
3
What is the TR90 Frame?
What is the warranty on your sunglasses?
Do you make a hard case for sunglasses?
Casual Wear
2
What is the warranty on your casual wear?
Size Chart?
Headwear
1
What is the warranty on your headwear?
Helmets
17
Are your helmets DOT/ECE/Snell Rated?
What is the Fidlock system, and is it replaceable or can it be retrofitted?
Replacement parts for helmets?
I crashed how can I tell if my helmet needs replaced?
What color drop down comes in my delta?
View all 17
Outerwear
9
What repairs can be done on the outerwear?
What is DWR?
What is 10k/10k or 20k/20K?
What is YKK?
Warranty?
View all 9
Accessories
2
Do you cover lost GoPro's?
Can the Arctic cold weather chin curtain be used in "X" helmet?
Goggles-Lenses-Accessories
10
What is a Fuzion Lens?
What is a tear off?
What is an Ignite goggle?
What is the difference with the XL goggle?
What is the warranty on my Goggles?
View all 10
Sponsorship
1
How do I get sponsored by 509?
Warranty
2
Polaris by 509 warranty?
What is the 'lifetime' or 'lifespan' of a product?
Alterations, Repairs and Customization
3
How do I identify my 509 product?
Do you perform alterations?
Can you make custom helmets/goggles?
FIT GUARANTEE
1
FIT GUARANTEE
Orders and refunds
Your order
1
How can I get some 509 stickers?
Shipping and Returns
4
How long will the delivery take?
I need a copy of my invoice for my order. How do I go about with it?
When am I responsible for shipping?
Do you ship outside North America?
Billing
1
Currencies shown on ride509.com?
Gifts and coupons
Gifts
1
How to use promo code or gift card?
Coupons
0
General
Getting Started
0
Dealers
Dealers
3
How can I find my local 509 dealer?
Where can I find 509 products outside N. America?
How do I become a 509 dealer?